So Paypal offers “full” seller protection on all eBay transactions starting like 1-2 years ago. That makes eBay a lot more secure for sellers, especially for international orders. With each Paypal transaction, it will show “Eligible” even if the foreign address is unconfirmed.
Compared with eBay sales, transactions on my website (outside of eBay) show “Partially eligible” if shipping address is unconfirmed, even if the address is U.S. domestic. If you click on the “partially eligible” link, it will explain that unauthorized-charge claims are not covered.
I have had this perhaps “misconception” that full eligibility for seller protection means I am protected even against unauthorized charges.
So I got this unauthorized claim from an Isareli on an eBay sale. Paypal asks me to provide tracking#. Why do they need to ask me for tracking? Now that eBay and Paypal are linked together – every time I enter a tracking on eBay, it is automatically written into Paypal. I can see the tracking I entered on eBay. Why can Paypal not see the tracking#? So I gave them the tracking# again.
Still uneased about the seller protection, I ask them about the eligibility of seller protection for this transaction. They do everything to avoid answering my question: Even if Paypal lose the claim to the credit card company, I will not lose this money? I only wanted a Yes/No answer, and I cannot get it!
This leaves me wondering what a full eligibility for Paypal seller protection means..